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Terms of use

Last updated: November 2026

These Terms of Use (“Terms”) are an agreement between you and Keepy Inc. (“Keepy”, “we” or “us”). They govern your use of the Keepy app, the Keepy web gallery and keepy.me (together, the “Service”). By using the Service you agree to these Terms. If you don’t agree, please don’t use the Service.

1. The Service

Keepy lets parents (“Subscribers”) save their children’s artwork, schoolwork, photos, videos and stories (“Memories”) in a private gallery for each child, and invite family members and friends (“Fans”) to view and comment on them. Only Subscribers, and the other parents they invite, can add Memories to a child’s gallery.

2. Your account

You must be at least 18 years old to create an account. You agree to give accurate information, keep your password confidential, and tell us at help@keepy.me if you think someone has used your account without permission. You are responsible for activity on your account. You may only add Memories of children you are a parent or guardian of, or that you have the parent’s permission to add.

3. Privacy

Our Privacy Policy explains how we collect and use information, and is part of these Terms. We send service messages, such as invitations, notifications and receipts, by push notification and email. You can turn off push notifications on your device and unsubscribe from news emails at any time.

4. Your content

You keep all rights to the Memories, comments and other content you add (“Your Content”). You give Keepy a worldwide, non-exclusive, royalty-free licence to store, copy, process, resize, display and transmit Your Content only as needed to provide the Service to you and to the people you choose to share it with. This licence ends when you delete Your Content or your account, except for copies in backups that are overwritten over time and content you shared with others that they have already saved.

You confirm that you have the right to add Your Content and that it doesn’t violate anyone’s rights. Fans you invite can view, and comment on, the Memories you share with them.

5. Acceptable use

You agree not to use the Service to:

  • post content that is unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, hateful or otherwise objectionable;
  • harm minors in any way;
  • impersonate any person, or misrepresent your relationship with a person or child;
  • infringe anyone’s intellectual property, privacy or other rights;
  • send advertising, spam or other solicitations;
  • upload viruses or other harmful code, or interfere with the Service or other users’ use of it;
  • access the Service other than through the apps and websites we provide, or try to get around its security or access controls.

We may remove content or suspend or close accounts that break these Terms.

6. Keepy Unlimited subscriptions

Keepy is free to use with a monthly limit on new Memories. Keepy Unlimited removes the limit and is offered as a monthly or yearly auto-renewing subscription, or as a one-time lifetime purchase. Purchases are made through Apple’s App Store and are subject to Apple’s terms:

  • Payment is charged to your Apple Account when you confirm the purchase.
  • Subscriptions renew automatically unless turned off at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the end of the period.
  • You can manage or cancel your subscription in your Apple Account settings. Cancelling stops future renewals; you keep Keepy Unlimited until the end of the period you paid for.
  • Refunds are handled by Apple under its policies.

We may change prices or plans in the future. Price changes to an existing subscription follow Apple’s rules for notice and consent.

7. Keeping your Memories safe

We work hard to keep your Memories safe and available, but no online service can guarantee it. We recommend that you keep your own copy, for example by linking Dropbox in the app or by downloading your Memories at keepy.me/myaccount/export. If we ever decide to shut down the Service, we will give you at least 60 days’ notice and a way to download your Memories.

8. Ending your account

You can delete your account at any time in the app (Settings → delete account) or by emailing help@keepy.me. Deleting your account does not cancel an App Store subscription; cancel it in your Apple Account settings. We may suspend or close your account if you break these Terms or if required by law.

9. Keepy’s materials

The Service, including its design, text, graphics, logos and software, belongs to Keepy or its licensors and is protected by copyright and trademark laws. KEEPY and the Keepy logo are trademarks of Keepy. Except as these Terms allow, you may not copy, modify, distribute or create derivative works from them without our written permission.

10. Feedback

If you send us ideas or suggestions, we may use them without any obligation to you.

11. Disclaimer

YOUR USE OF THE SERVICE IS AT YOUR OWN RISK. THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE FULLEST EXTENT PERMITTED BY LAW, KEEPY AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS AND PARTNERS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, AND DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

12. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, KEEPY AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA OR USE, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE IS LIMITED TO THE AMOUNT YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM. SOME JURISDICTIONS DON’T ALLOW THESE LIMITATIONS, SO THEY MAY NOT ALL APPLY TO YOU.

13. Indemnification

You agree to indemnify and hold harmless Keepy and its affiliates from claims, losses and costs, including reasonable attorneys’ fees, arising from Your Content, your use of the Service or your breach of these Terms.

14. Governing law and disputes

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law rules. Any dispute relating to these Terms or the Service will be resolved individually, not as part of a class action, by confidential binding arbitration in New York City before a single arbitrator under the rules of the American Arbitration Association, except that either party may bring an individual claim in small-claims court. You must start any claim within one year after it arises. If you live in a country whose laws give you the right to bring claims in your local courts, nothing here takes that right away.

15. Copyright complaints

If you believe content on the Service infringes your copyright, send our Copyright Agent: your physical or electronic signature; a description of the copyrighted work; where the material is on the Service; your address, phone number and email; a statement that you believe in good faith the use is not authorized; and a statement, under penalty of perjury, that your notice is accurate and that you are the owner or authorized to act for the owner. Email: copyrightagent@keepy.me.

16. Changes and general terms

We may update these Terms. If a change is material, we will tell you in the app or by email before it takes effect; continuing to use the Service after that means you accept the new Terms. If any part of these Terms is found unenforceable, the rest stays in effect. Our not enforcing a term is not a waiver. These Terms and the Privacy Policy are the entire agreement between you and Keepy about the Service.

17. Contact

Questions about these Terms: help@keepy.me.